Rewards - Terms and Conditions

This Frisch’s Restaurants, Inc. Rewards App (the “App”) is offered by Frisch’s Restaurants, Inc. and/or its subsidiaries, designees and affiliates (“we” or “us”). These Terms and Conditions (“Terms and Conditions”) apply only to the App and the Rewards Program (as defined below) offered herein, and not to any other website, mobile app, product, service, or program offered by us. These Terms and Conditions are a legal and binding agreement between you and us governing your use of the App, including its content, information, services, and features.

PLEASE READ THESE TERMS AND CONDITIONS, WHICH APPLY TO YOUR USE OF THE APP AND ENROLLMENT AND PARTICIPATION IN OUR REWARDS PROGRAM. YOUR USE OF ANY PORTION OF THE APP AND/OR ENROLLMENT IN OUR REWARDS PROGRAM CONSTITUTES YOUR UNCONDITIONAL CONSENT TO FOLLOW AND BE BOUND BY THESE TERMS AND CONDITIONS, AS MAY BE AMENDED OR SUPPLEMENTED FROM TIME TO TIME BY US. IF YOU DO NOT AGREE TO ANY PORTION OF THE TERMS AND CONDITIONS, YOU ARE NOT PERMITTED TO USE OR ACCESS THE APP AND/OR ENROLL IN OUR REWARDS PROGRAM.

Please note that some Frisch’s Restaurants, Inc. restaurants are owned and operated by independent business owners (“Franchisees”) using our proprietary system and the Frisch’s Restaurants, Inc. trademarks and service marks pursuant to a franchise agreement with us. If you are accessing the App or participating in the Rewards Program in connection with a franchised Frisch’s Restaurants, Inc. restaurant, you understand and agree that: although we may host, develop, maintain or operate the App and the Rewards Program on behalf of Franchisees, they are independent contractors operating as separate legal entities under franchise agreements with us. We are not responsible for any of the acts or omissions of Franchisees. We cannot and do not guarantee that Franchisees or other independently owned and operated Frisch’s Restaurants, Inc. restaurants will follow these Terms and Conditions.

Modifications
We may modify, change, amend and/or update these Terms and Conditions from time to time with or without prior notice to you. Your use of the App and/or enrollment in the Rewards Program following any such modifications, changes, amendments and/or updates constitutes your unconditional agreement to follow and be bound by the Terms and Conditions as so modified, changed, amended and/or updated. You are responsible for reviewing the Terms and Conditions each time you use or access any portion of the App.
Additionally, we may at any time, for any reason, and without notice or liability: (1) modify, suspend, or discontinue operation of or access to the App or any portion thereof; (2) change, revise, or modify the App or any portion thereof; (3) interrupt the operation of the App or any portion thereof for maintenance and support; and/or (4) impose limits on certain features and services, or restrict access to the App. You acknowledge and accept that we do not guarantee continuous, uninterrupted or secure access to the App, or that operation of the App will be uninterrupted or error free. You understand that usage of the App may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

Content & Use
The App and all content, information, and other materials featured, displayed, contained, and available on the App (collectively, the “Content“) are intended solely for your own individual, non-commercial use. Unless otherwise explicitly specified, the App and Content are copyrights, trademarks, trade dress, patents, and/or other intellectual property owned, controlled or licensed by us or by third parties who have licensed their materials to us and are protected by U.S. and international intellectual property laws. The compilation (i.e., the collection, arrangement and assembly) of the App and the Content are the exclusive property of ours and are protected by U.S. and international copyright laws. You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit, in whole or in part, the App or its Content.

You agree to always use the App and the Content in accordance with these Terms and Conditions and all applicable laws and regulations. We may prohibit access, use, conduct, communications, or content that we, in our sole discretion, deem to be harmful to the App, the Content, users, us, our brand, or any other person or entity, or that violates these Terms and Conditions and/or applicable law. You acknowledge and agree that you do not acquire any ownership or license rights by virtue of downloading the App or any Content. All rights not expressly granted under these Terms and Conditions are expressly reserved to us.

Rewards Program
We offer the Frisch’s Restaurants, Inc. Rewards Program (“Big Boy Rewards“) to reward and thank our loyal restaurant customers. The Rewards Program is available to enrolled members at participating Frisch’s Restaurants, Inc. restaurants in the United States. Rewards accumulated under the Rewards Program are promotional and have no cash value. There are no membership fees associated with the Rewards Program.

Enrollment/Rewards Account: You can enroll in the Rewards Program and create a Rewards account (“Rewards Account”) in one of the following ways:
Click here to create a Rewards Account. Visit the Frisch’s Restaurants, Inc. website located at www.frischs.com/big-boy-rewards-app
Download on the App Store; or Get it on Google Play.

Your Rewards Account is personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others, or used for any commercial purposes. You may have only one (1) Rewards Account. If we determine that you have created more than one (1) Rewards Account, we may deactivate your additional Rewards Account(s) at our discretion.

As a part of the Rewards Program, we will send you transactional, informational, and promotional messages and/or offers. These communications may happen in the form of push notifications through the App, email, and/or any other ways you may have selected when you enrolled in the Rewards Program. If your contact information changes, or if you wish to change your contact information or the method by which we send you messages, please log into your Rewards Account and update your contact information or preferences.

Your download of the App for use on a mobile device constitutes your acknowledgment and acceptance that: (i) these Terms and Conditions is an agreement between you and us, and not the app store provider (e.g., Apple, Google) (“App Store Provider”); (ii) the right to use the App is non-transferrable and may only be operated by you pursuant to the App Store Provider’s respective terms of use or service; (iii) we, not the respective App Store Provider, are responsible for addressing any claims relating to the App and a user’s possession or use of the App, including but not limited to: (a) any product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirements; and (c) claims arising under consumer protection or similar legislation; (iv) in the event of a third party’s claim of intellectual property right infringement relating to the App, the Content, or the user’s possession or use of the App, we, not the respective App Store Provider, are solely responsible for the investigation, defense, settlement and discharge of that intellectual property infringement claim; and (v) you represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

Points and Rewards: You will earn and receive Points (as defined below) toward Rewards (as defined below) as follows:

Qualifying Purchases: Members will earn and receive Points toward Rewards by making qualified purchases at participating Frisch’s Restaurants, Inc. restaurants (“Qualified Purchase”) and completing at least one of the following steps: (1) scanning the barcode on the receipt from your Qualified Purchase with the built in scanner in the App within seven (7) days of your Qualified Purchase; (2) scanning the QR code linking to your Frisch’s Restaurants, Inc. Rewards Account prior to paying for your order at a participating Frisch’s Restaurants, Inc. restaurant; (3) placing and completing a mobile order through the App; (4) logging into your Frisch’s Restaurants, Inc. Rewards Account online and placing and completing an online order from a participating Frisch’s Restaurants, Inc. restaurant; or (5) providing the cashier at a participating Frisch’s Restaurants, Inc. restaurant with your phone number prior to paying for your order.

You will earn 1 Point per United States Dollar (“$” or “U.S. Dollar”) spent for Qualified Purchases with anything above $.50 rounding up and anything below $.50 will round down. To be eligible for a Qualified Purchase, the single transaction total must be greater than $1.00 (excluding sales tax and other exceptions below). You will not earn Points when purchasing Frisch’s Restaurants, Inc. gift cards; however, you can earn Points by making Qualified Purchases with Frisch’s Restaurants, Inc. gift cards. There is no maximum amount for the amount of Points you can earn for a single Qualified Purchase. You may only earn Points for two receipts to be scanned every four hours. You will not earn Points with respect to the amount of the purchase total correlated to tips, taxes and fees (e.g., delivery fees, bag fees).

Once verified by us, the number of Points to which you are entitled will be added to your Rewards Account after one hour. You can track your Points and Rewards that you have earned for Qualified Purchases by logging into your Rewards Account History in the App. Your Points and Rewards are non-transferrable and do not have any cash value. It is not possible to earn or redeem points through the reward program when using our Pay at Table ordering system.

Social Media Sharing & Referral Bonuses: You can also receive an extra redeemable referral bonus for every friend you refer who joins our Rewards Program and completes a purchase to start earning Points. Your referral bonus will not be awarded until the referred member enrolls in the Rewards Program, enters your assigned invite code, and earns Points for making a Qualified Purchase. Individual assigned invite codes cannot be distributed through third party websites or publicly posted to social media pages.

Rewards: You will unlock certain rewards (a “Reward“) by accumulating a certain number of Points for Qualified Purchases, and you may redeem such Rewards at participating Frisch’s Restaurants, Inc. restaurants. Once you earn a Reward, the amount of Points for the respective Reward shall be added to your Rewards Account, and you may start accumulating Points towards another Reward. You may only redeem one (1) Reward or referral bonus per transaction regardless of the number of Rewards or referral bonus you have earned in your Rewards Account. The number of days that Rewards and referral bonuses are valid for varies; check your account for expiration dates. Your Points shall expire if you do not, for a period of 6 months, redeem a Reward or referral bonus at a participating Frisch’s Restaurants, Inc. Once you initiate a reward in the app, you have 30 days to redeem. If the 30 day period expired you will need to initiate the reward again within the app. Once in store you have 120 minutes to scan the code. If 120 minutes passes, you will need to generate a new code.

Additional Rewards Program Terms: We reserve the right to terminate your Rewards Account and/or your participation in the Rewards Program if we determine in our sole discretion that you have violated these Terms and Conditions, you have more than one (1) Rewards Account, or that the use of your Rewards Account is unauthorized, deceptive, fraudulent or otherwise unlawful or harmful. We may, in our sole discretion, suspend, cancel, or combine Rewards Accounts that appear to be duplicative, and may refuse to allow you to re-enroll in the Rewards Program. We also reserve the right to “unregister” your Rewards Account, and make you ineligible for the Rewards Program, if your account has been inactive for 365 consecutive days.

We have the right at any time, with or without giving you prior notice, to:

end or cancel the Rewards Program and/or any specific Reward;
change any Reward or other Rewards Program benefit we offer;
change the requirements for earning a particular Reward;
change the time you have in which to earn a particular Reward; and/or
change any other feature of the Rewards Program.

If we end the Rewards Program, Rewards and referral bonuses you have earned but not used will automatically expire.

Login and Registration: Certain features or services offered on or through the App may require you to complete a registration process and/or set up an account or login. In connection therewith, you agree to: (1) provide true, accurate, current, and complete information about yourself; and (2) maintain and promptly update your information to keep it true, accurate, current, and complete. You are entirely responsible for maintaining the confidentiality of the information you hold for your login, including your password. You agree to notify us immediately of any unauthorized use of your login, or any other breach of security. You may be held liable for losses incurred by us or any other App user or visitor due to someone else using your login as a result of your failing to keep your login information secure and confidential.

You may not use anyone else’s account or login information. We shall not be liable for any loss or damage arising from your failure to comply with these obligations.

Additional Terms

No Warranties: THE APP, THE CONTENT, AND THE REWARDS PROGRAMS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND WE AND OUR RELATED ENTITIES, FRANCHISEES, SERVICE PROVIDERS AND OUR AND THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS (COLLECTIVELY, THE “FTS PARTIES”) HEREBY EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, FRISCH’S RESTAURANTS, INC. PARTIES DO NOT REPRESENT OR WARRANT THAT THE APP OR CONTENT WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU ACKNOWLEDGE, BY YOUR USE OF THE APP, THAT YOUR USE IS AT YOUR SOLE RISK.

Limitations of Liability: IN NO EVENT SHALL ANY OF THE FRISCH’S RESTAURANTS, INC. PARTIES BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DAMAGES (DIRECT OR INDIRECT) WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE APP (INCLUDING ITS MODIFICATION OR TERMINATION), THE CONTENT, THE REWARDS PROGRAM, OR THESE TERMS OF USE, WHETHER OR NOT WE MAY HAVE BEEN ADVISED THAT ANY SUCH DAMAGES MIGHT OR COULD OCCUR AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. BECAUSE SOME STATES DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.

Electronic Communications: When you visit the App or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the App. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms and Conditions.

International Users: The App is controlled, operated, and administered by us from offices within the United States and is intended solely for use an access by persons residing in the United States, its territories and possessions. We make no representation regarding use of the App outside of the United States. You may not use the App or export any portion of it in violation of U.S. export laws and regulations. If you access the App from locations outside of the United States, you are responsible for compliance with all local laws.

Governing Law/Venue: The App is governed by and subject to the laws of the State of Ohio, U.S.A., and, where applicable, U.S. federal law, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction and venue of the courts located in Ohio, U.S.A., for any disputes arising out of these Terms and Conditions, the App, or the Rewards Program. Notwithstanding this provision, you agree that we may apply for injunctive or other equitable relief in any court of competent jurisdiction.

Indemnification: YOU AGREE TO DEFEND, INDEMNIFY AND HOLD ALL OF THE FRISCH’S RESTAURANTS, INC. PARTIES HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, COSTS AND EXPENSES, INCLUDING ATTORNEYS’ FEES, ARISING FROM OR RELATED TO (I) YOUR USE OF THE APP; AND/OR (II) YOUR BREACH OF ANY OF THE PROVISIONS OF THE TERMS AND CONDITIONS.

Privacy: Please review our Privacy Policy located at https://www.frischs.com/privacy/ (the “Privacy Policy”), which is incorporated herein and also governs your use of the App, to understand our privacy practices.

General Provisions: All or any of our rights and obligations hereunder may be assigned to a subsequent owner or operator of the App in a merger, acquisition or sale of all or substantially all of our assets. If, for any reason, a court of competent jurisdiction determines any provision of these Terms and Conditions or any portion thereof to be unenforceable, such provision will be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms and Conditions will continue in full force and effect. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent or similar breaches.

Questions: If you have any questions regarding the App, the Rewards Program, and/or these Terms and Conditions, you can contact us at loyatly@frischs.com

Last Updated: Terms and Conditions last updated on November 4, 2024